The role of a pharmacy technician, much like the industry itself has expanded greatly – to the point where NHS England has been piloting schemes to accredit more pharmacy technicians as accuracy checking technicians (ACTs), according to the Pharmaceutical Journal.
It’s a highly diverse role and one that can be very rewarding, particularly if you enjoy helping others. Whilst it is a very customer focused role, that’s not all you’ll be doing. Keep reading to learn more about how the role of a pharmacy technician has changed and why it has never been a better time to join the industry.
1. Job satisfaction
You’ll be interacting with all types of people, from young children to those for whom English is a second language. Your main duty will include assisting customers in providing the most suitable over-the-counter medication based on the symptoms they may be experiencing. You’ll also respond to any queries or concerns they may have about more serious issues, which may require more experienced medical attention. A good pharmacy technician is also able to look out for issues that may not be physically visible, such as a signs of domestic abuse or depression.
2. Room for growth
If you’re looking to climb the pharmaceutical ladder, then you’re in luck. The industry provides great room for career progression, which most often leads to becoming a qualified pharmacist. Training as a technician opens up lots of doors, including choosing the type of work environment you wish to work in – whether that is in a hospital setting or for a pharmaceutical company.
3. No two days are the same
The nature of the role is so varied that you’re always on the move. You could be dealing with customers with challenging symptoms, as well as packing prescriptions and stocking shelves, all whilst learning more about the industry from a qualified pharmacist. You might also have the opportunity to assist the pharmacist in anything they might need, further enhancing your hands on experience in the industry. You could also find yourself working in a variety of settings from a hospital to a prison.
4. An expanding role
Technological advancements within the industry have led to a shift in the role of a technician. There is a much stronger focus on patient well-being, than historically, when the industry was focused on selling products. That means technicians are able to use their time to provide the best level of care to their customers.
5. More authority
A pharmacy assistants role doesn’t require any formal qualifications and as a result they have less authority than a pharmacy technician. The latter have much more responsibility, including the ability to sign new prescriptions as well as renewing others. They might also be expected to supervise assistants instead of carrying out admin duties, such as stocking shelves.
If you’ve decided that a career in pharmacy is for you, then a pharmacy technician apprenticeship with Walsall College should be your next step. We have strong links with local pharmacies where you’ll have the opportunity to learn from industry experts.