Getting your results in person

Results will be available for collection on Thursday 13th January 2022 between 09:30 – 15:00 from the Wisemore Campus CASC desk.

You will be required to show proof of ID and please be aware there may be queues and social distancing will be in place.

Any results not collected by 3pm will be posted out to the address we hold on the enrolment system for you.

Grading and Appeals

As a result of the government’s decision to cancel exams, we have asked teachers and tutors at the College to provide us with: Teacher Assessed Grades (TAGS) for all subjects that you were entered for, based on the work that you have completed this academic year.

Over the last few months the Exam Boards, through JCQ, have been considering how best we can support teachers and deliver the Secretary of State’s policy on the awarding of grades for GCSE, AS, A Levels and other qualifications in 2021. Having reviewed the joint consultation document released on 15th January 2021, and through subsequent discussions, we believe there is a high degree of alignment between our thinking and that of the Regulator. The approach focuses on the Secretary of State’s decision that grades this year will be awarded by teachers based on their professional academic judgement and that, apart from in rare exceptional circumstances, these will not be amended or modified.

Your tutors have based their decisions on a range of evidence, work you have completed in class, coursework, any prior exam or phase tests. The information that was submitted to the awarding body will have been checked beforehand by other tutors and Heads of Department in our College.

We have followed a three-stage Quality Assurance (QA) process encompassing:

  • a Centre-level review of the approach being adopted
  • a Second-level review on a case-by-case basis; and
  • Quality Control checks using a risk-based approach.

Although everyone will be working hard to make sure you are issued with the correct grades on results day, there will also be an appeals system as a safety net to fix any genuine errors that were not identified earlier on. If you believe an error has been made in determining your grade, you will have a right to appeal. There are two stages to the appeals process:

Stage 1: centre review If you don’t think you have been issued with the correct grade, you can appeal to the college, who will review whether we:

  • made an administrative error, e.g. we submitted an incorrect grade; we used an incorrect assessment mark when determining your grade.
  • did not apply a procedure correctly, e.g we did not undertake internal quality assurance, did not take account of access arrangements or mitigating circumstances, such as illness. To help you decide whether to appeal, you can request that the college shares with you the following information on results day if not before:
    • our Centre Policy
    • the sources of evidence used to determine your grade along with any grades/marks associated with them
    • details of any special circumstances that have been taken into account in determining your grade, e.g. access arrangements, mitigating circumstances such as illness

Stage 2: appeal to the exam board If you still don’t think you have the correct grade after the centre review is complete, you can ask the college to appeal to the exam board, who will review whether

  • we made an unreasonable exercise of academic judgement in the choice of evidence from which we determined your grade and/or in the determination of your grade from that evidence.
  • the college did not apply a procedure correctly, e.g. did not follow our Centre Policy, did not undertake internal quality assurance, did not take account of access arrangements or mitigating circumstances, such as illness.
  • the exam board made an administrative error, e.g. they changed your grade during the processing of grades.

At both stages of the process you will need to submit your appeal to the college and give your written consent to conduct the appeal or submit it to the exam board on your behalf. It’s important to remember that your grade can go down, up or stay the same through either stage of the process. If you have a place at university that is dependent on your appeal, you should tell the university you are hoping to go to so they can decide how to handle your offer. You should also tell the college so we can ask the exam board to prioritise your appeal.

If you wish to appeal your results please click here and complete the first document centre review, once you have completed this return to the following email address by the 10th February 2022.


Your certificate will be available for collection from Friday 29th April 2022. We recommend you contact the Exams department on 01922 688820, to confirm your certificate has arrived before making the journey into college. When collecting your certificate(s), please bring photo ID to the Customer Advice and Support Centre, which is located in the main atrium of the Wisemore Campus.

If you wish for someone to collect your certificate on your behalf, please provide written approval. The letter should be addressed to the Exams department and include your personal details, your course details and the name of the person who you give permission to collect your certificate. To enable collection this person must provide photo ID for both you and themselves.

Any certificates not collected within 12 months of issue, will be returned to the Awarding Body. After this point, it becomes your responsibility to obtain a replacement from the awarding organisation.

If you have any queries or concerns, please do not hesitate to contact the Examinations department on 01922 688820.

For support and advice around managing worry and stress around collecting your results please click here.