Do your staff feel like they're being left behind in a digital world?

With the digital landscape changing at an ever increasing pace, our courses in Essential Digital Skills, aims to build up your employees skills to safely benefit from, participate in and contribute to the digital world.

The entry level course is designed for those that have a little knowledge in using digital technologies.

For people who already have digitals skills, we can offer the Level 1 course.

Each course will cover 5 skills areas. An example of the topics covered within the areas at entry level and/or Level 1 are:

  1. Using devices and handling information

An understanding of:

  • Hardware
  • Software
  • Operating systems
  • Manage and store information
  • Identify and solve simple technical issues


  1. Communicating


  • Sending and receiving emails
  • Making video calls


  1. Being safe and responsible online
  • Digital well being
  • Being responsible online
  • Privacy and data protection
  • Online behaviour
  • Backing up data


  1. Creating and editing
  • Documents
  • Images
  • Audio and video files


  1. Transacting
  • Complete and submit an online form
  • Digital verification checks
  • Buying online
  • Compare prices online


These courses are free for adults aged 19 and over, and can be delivered onsite dependent on learner numbers. The course is 45 hours in duration with flexible delivery. To find out more about these courses or how we can support you and your workforce, please contact us here.


Have any questions?
  • Wisemore Campus
  • Littleton Street West
  • Walsall
  • WS2 8ES
  • 01922 657000