You’re never alone at Walsall College. There’s always someone to turn to if you need advice.


We’re passionate about safeguarding our students. Safeguarding at Walsall College is everyone’s business, and we will do everything we can to keep our students and staff safe.

If you are worried about yourself or another person being affected by bullying; cyber bullying; anxiety or depression; self-harming; discrimination; substance abuse; homelessness; radicalisation; sexual exploitation; emotional or mental wellbeing please call reception on 01922 657000 or email


Talking to someone is often the first stage of feeling better, so if you’re having a tough time, don’t forget that we have a trained counsellor who can help you.

To make a booking email the counsellors via  Alternatively, you can book an appointment at reception or speak to you tutor.

There’s also a team of staff based in the Student Union office, who are on hand to provide you with practical help and support.

Useful Links

The college has been working with Black Country Food Bank and The Trussell Trust to support students (and their families) who may need their services.

Download a list of foodbank locations and contact information.

Black Country Foodbanks

Trussell Trust Foodbanks

Independent Foodbanks


Telephone 01922 652250

Out of hours emergencies 01922 650000


Youth Hub link

Advice 0121 30307410

Over 18 Out of Hours Duty Team 0121 303 2296

Under 18 Emergency Duty Team 0121 675 4806

01902 554747/01902 554741

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  • Cannock Chase Council Housing Options Team

Out of hours emergencies 01543 462621

Staffordshire Connects – housing support


  • Walsall Local Authority – Children and Adults - safeguarding - Walsall Safeguarding Partnership,Safeguarding%20Hub%3A%200300%20555%202866


  • Children and Young People

Office hour – Monday to Thursday 8-45am until 5.15pm and Friday 8.45am to 445pm call Multi-Agency Safeguarding Hub 0300 555 2866

Out of hours – evening, weekends and bank holidays, Emergency Response Team Telephone 0300 555 2922


Office Hours – Monday to Thursday 8.45am until 5.15pm, Friday 8.45am to 44.5pm – 0300 555 2922

Adult Social Care Emergency Duty Team 0300555 2922


  • Birmingham City County – Children and Adults – safeguarding

Monday to Thursday 8.45am to 5.15pm Friday 8.45am to 4.15pm – telephone 0121 303 1888

Emergency out of hours 0121 675 4806

Telephone 0121 303 1234


  • Wolverhampton Safeguarding Service,an%20emergency%2C%20please%20dial%20999


Telephone 01902 5555392 – children and young people

Telephone 01902 551199 – adults

Out of office 01902 552999


  • Staffordshire County Council

Telephone 0800 131 3126 – First Response

The latest government advice on mental health and wellbeing during Covid-19 is available here. The organisations below also provide advice and support:

  • Papyrus UK

Work with people under 35 who are having suicidal feelings and with people who are worried about someone under 35

Helpline is open 10am until 10pm during the week

2pm and 10pm weekends and bank holidays

Telephone 0800 068 41 41

  • Shout

Shout text service – text Shout to 85258 to connect to a trained person to help you – 24 hours a day

See for more information


  • Young Minds

Local Authority Mental Health Support Links

  • Walsall Mental Health Information Hub

  • Walsall Talking Therapies Service supports people with depression and anxiety symptoms who are over the age of 17 and registered with a Walsall GP

Self-refer by phone 0800 953 0995 or via an online referral form

  • Black Country Women’s Aid

Telephone 0121 553 0090

  • The Willow Project, Black Country Women’s Aid – supports women who are homeless or at risk of being homeless in the Black Country

  •  Birmingham Mental Health Support (Birmingham and Solihull)

Telephone 0121 262 3555

  •  Birmingham Healthy Minds

  •  Forward Thinking Birmingham

  •  Wolverhampton Mental Health Information

24/7 helpline 0800 008 6516 option 1 for Sandwell or Wolverhampton and option 2 for Dudley or Walsall

Walsall Safeguarding Children’s Referrals

  • MASH (Multi Agency Safeguarding Hub)
  • Telephone: 0300 555 2866

Walsall Adult Safeguarding Referrals

  • Zone 2L
  • 2nd Floor Civic Centre
  • Darwall Street
  • Walsall
  • WS1 1TP
  • Telephone 0300 555 2922

Sandwell Children Safeguarding Referrals

  • METSEC House
  • Broadwell Road
  • Oldbury
  • B69 4HE
  • Telephone: 0121 569 4800

Sandwell Adult Safeguarding Referrals

  • METSEC House
  • Broadwell Road
  • Oldbury
  • B69 4HE
  • Telephone: 0845 352 2266

Birmingham Children's Safeguarding Referrals

  • Telephone: 0121 303 1888

Birmingham Adults Safeguarding Referrals

  • Telephone: 0121 303 1234 (option 1)

Report Child Abuse contact detail search by postcode