Hospitality and Catering students received a masterclass on the art of silver service, courtesy of Five Rivers a La Carte restaurant in Walsall.
Over 12 students attended the sessions last week at the high-end North Indian restaurant, where they learnt the correct techniques, methods and etiquette in providing exceptional silver service.
The afternoon saw them partake in a number of silver service activities, including how to serve food at the table from platters, clear plates and serve wine.
The training was delivered by Arun Kalair, the Events Executive at Five Rivers who has over 15 years of experience in the silver service industry.
The students, who are all studying Hospitality and Catering at Level 3, already work in front-of-house roles at bars, restaurants and hotels. The masterclass was their first opportunity in delivering a silver service.
All students have aspirations to work in the hospitality and catering industry, including wedding planning, hotel servicing and running their own restaurant. Jessica Fidkin, who aspires to work in music event management, thought the masterclass was useful.
“The masterclass was really good – it was a brand new experience that showed me how catering is done in a top restaurant. The class has shown me the importance of top quality service and how to deal with difficult situations. So I think this will help me work my way up”.
Hardeep Kara, the Restaurant Manager at Five Rivers, briefly delivered a talk on hospitality management.
David Higgins, Curriculum Manager for Hospitality at Walsall College said, “The service world is continually evolving and restaurants are opening all the time. Therefore, the need for service training – in particular silver service – is at the highest it has ever been.
Having the knowledge and skills in silver service gives students an advantage, as they are able to demonstrate to potential employers that they have the understanding and the skills for a wide range of roles in the industry”.