Four Level 3 students who achieved their qualifications in August are now working as Travel Consultants at the agency’s regional branches.
Last year all Travel and Tourism students complemented their studies by successfully completing customer service and sales training and work experience with the firm.
Students, Shannon Dewis age, 20, Oliver Maye, 18, Lauren Burgess, 20, Denisa Dubovecka, 20 and Natalia Szarafinska, 19, were offered jobs after impressing bosses during their work placements.
While on work experience students were tasked with costing holidays, face-to-face customer advice and sales, handling telephone enquiries and updating window displays.
Nichola Hodgkins, Colleague Knowledge and Skills Manager at Co-operative Travel said: “It was very impressive how much industry knowledge the students already had, but then they surpassed our expectations even further with their enthusiasm, proactive attitudes and adept communication skills.
“They also had a very friendly yet professional manner when dealing with customers, which fits in with our brand ethos so we are pleased to have them on board our team permanently.”
Work Experience Coordinator at Walsall College, Jaswant Sembhi, commented: “We are delighted that the partnership we established with Co-operative Travel last year has resulted in students gaining permanent employment with the agent.
“The college is committed to ensuring that students on all of our vocational courses graduate with the knowledge and skills that employers are looking for, and one of the ways we do this is by working closely with employers to ensure we are meeting their needs.
“After the success of this project, current students have also recently received the industry training and will have the chance to complete work experience placements in the New Year to help improve their own employment prospects.”
Published on Dec 14th 2015