Complaints procedure | Walsall College

Complaints procedure

At Walsall College we are committed to providing high quality services for all of our College Community, taking account of users’ views, and using the findings to promote and develop capacity for sustainable improvement. If you need to make a complaint, you can contact the College in the following ways:

By telephone – 01922 657000.


By textphone/minicom – dial 18001 + 01922 657000.

In writing – by completing our Contact Us form and selecting 'Make a Complaint' from the Type of Enquiry dropdown here

The Complaints Policy and Procedure document can be downloaded here and is also available in alternative formats such as large print. Magnification equipment is also available in the Learning Resource Centre (LRC). 

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