Customer Service Level 2 (ELearning) | Walsall College

Customer Service Level 2 (ELearning)

The course content has been written by leading experts in the field of customer service and learners will cover the following topics:

- Customer service principles

- Customers’ needs and expectations

- Behaviour and interpersonal skills

- Responding to problems or complaints

For further course information click the download button.


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Basic Information

Course Code B05P2CS28P
Location Business and Sports Hub
Level Level 2
Type Part-Time
Fee £30
Start Date Various

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